Technology

Computer Telephony Integration

Posted by 29 May, 2017 (0) Comment

Computer Telephony Integration is used in the Hermes Net to manage each action via a unique queue in line with an agent’s skills. The computer telephony integration evaluate the available agent profile, their techniques and the possible waiting time, to work out the appropriate compromise and to channel the call in an appropriate techniques conditions.

As soon as the call is received, the Computer Telephony Integration Hermes Net verifies in the database the basic levels and location in respect to queued data. It can also remove the nuisance calls immediately the agent qualifies.

ComputerTelephonyIntegration

The agent can make use of the communication tool such as voice mails, emails,sms, fax and calls which are effective. This system allows agents to control human resources in a precise way.

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Nokia Reveals Test Center Operations

Posted by 29 May, 2017 (2) Comment

nokia-logo1Nokia, the world’s largest cellular phone maker has shown its Test Center Operations on Cameras for the first time. This includes trouser, twist, breaking point, scratch test and others. I am adding the video below for you to see how the phones are tested before hitting the market.

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What is HDMI?

Posted by 28 May, 2017 (0) Comment

If you want to know all about HDMI or High Definition Multimedia Interface, this is the website to access.  You can learn about HDMI uses and what makes it similar to DVI and how you can use them both to achieve what you want. There is also information on where both DVI and HDMI are used for example HDMI is mostly used for video games like Playstation 3.

HDMI

Other information you will find on the website regarding HDMI include the transfer capabilities of such a cable in terms of video and audio, cable categories such as category 1 and 2, why HDMI cables are wired for Consumer Electronics Control and the available versions of HDMI protocols together with their characteristics.

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Wireless Router Antenna

Posted by 28 May, 2017 (0) Comment

The site explains that a wireless router is a device that connects to a modem and sends wireless signals that are picked by wireless devices and its applied on laptops and home networks. It explains the different types of wireless router antennas. These include the basics which comprises of the omni-directional antennae that boosts higher in all directions and the directional antenna that broadcasts on a certain direction.

Wireless Router

The second type is range extender which is a sort of a directional antenna but can be applied to both directional and omni-directional antenna. The link provides a simple way of  making one’s wireless router antenna using materials such as metal coffee can, copper wire, pigtail (but compatible with the  user’s wireless network card) and a tripod.

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Connect SCSI to USB

Posted by 27 May, 2017 (2) Comment

SCSI to USBSince the introduction of the USB, most people are using it and have forgotten all about SCSI and you may even think it does not work anymore. The good thing is that you can still connect something to your computer using SCSI. This website talks about this and gives steps on how you can connect a SCSI to USB. You will also find information on what you need to make this possible such as an adapter.

There is also advice provided on how you can make your SCSI more useful instead of doing away with it hence if you still have your SCSI, you can check and see how to go about it using a SCSI to USB connector.

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What is Mechanical Transfer Registered Jack (MTRJ)?

Posted by 27 May, 2017 (1) Comment

MTRJ is an abbreviation of Mechanical Transfer Registered Jack and refers to a connector used in fiber optic cables. This connector is small in size and this has made it very popular among users who have small form factor devices. It houses two fibers and joins locating pins that are found on the plug and can have about 12 fibers.

It is one of the recent connectors that are currently being used. It uses two fibers and which are incorporated into one design that is similar to the one used by the RJ45 connector. The alignment is done through the two pins that are connected to this connector. Unlike the single fiber connectors, the MTRJ has lower termination costs and more density for the cable management and electronics hardware.

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Toslink

Posted by 26 May, 2017 (0) Comment

Toslink (Toshiba-Link) was initially developed by Toshiba for its CD players. However, the use of this optical fiber connection system is currently not limited to CDs only but can be used to connect satellite dish receivers, DVD players and other equipment. It is a data transmission system that uses optical signals instead of the usual electrical signals thus its more reliable. Toslink has 4 major components: the transmission module that enables conversion of the electrical signals to optical signals. However, the receiving module reconverts the optical signals into electrical signals.

Toslink

The other components are optical fiber cables that act like the physical transmission lines while the optical connectors enhance the connection of the receiving and transmission modules to the optical fiber cable.

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Public Key Infrastructure Certificates

Posted by 26 May, 2017 (0) Comment

Public Key Infrastructure certification is basically a form of certification that has been in existence for quite sometime now and continues to gain popularity. The advantages of PKI certification are very varied and numerous hence the growing need for it. This concept mostly applied by the IT security field was known for  authentication, it also has a lot to do with issues of public key pairs.

For PKI to work effectively in your office it is important to understand how helpful it will be to you. Public Key Infrastructure Certificates ensure that there is a more secure system such that decrypting and encrypting is not shared by everyone.

PKI Certificate

A lot of legalities are involved so you need to understand  PKI very well.

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Rent a Laptop

Posted by 25 May, 2017 (0) Comment

Outright purchasing of a computer can seem difficult and more so expensive. If you are looking for laptops for rental purposes it will definitely be for a short term reason, until when you can save up enough to buy your own. RentALaptop.org is a place where you can find valuable information on how to rent laptops and how much it costs.

LaptopBusiness people who use desktops will find it difficult to work from home; renting a laptop is a good idea considering that you can move it around easily. If you are scheduled for business presentations immediately you can rent a laptop, transfer the files from the office desktop to the laptop. You can compare several laptop deals and settle for one.

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Where to Get VoIP Training?

Posted by 25 May, 2017 (0) Comment

VoIP TrainingVoIP is probably the latest technology employed by many businesses at the moment in their communication processes. This technology has brought about efficiency and increased productivity to many through better communication using phones and the internet. The website talks about this technology and gives options on how best you can get VoIP training.

There is also information on what IT professionals are bound to gain from such kind of training.  Some of the areas explored include, computer based training, VoIP training books, VoIP training seminars and online class options and their importance. All the information on this website is about VoIP training solutions and good for people interested in learning VoIP or employ the use of VoIP in their companies.

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